Gaylord National Resort & Convention Center, National Harbor ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

201 Waterfront Street, National Harbor, Maryland, United States, 20745

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King or Queen Room

Max:

4 persons

420 sq. feet

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Double Queen Room

Max:

4 persons

420 sq. feet

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Executive King Suite

Max:

4 persons

855 sq. feet

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

National Harbor3300 ft

Airports

Ronald Reagan Washington National (DCA) 8.2 mi

Washington Dulles International (IAD) 35.9 mi

Train

Union Station Marc Washington 8.1 mi

Underground

King Street Station 2.9 mi

Bus

Bus stop 1.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Accessible Comfort

“The hotel's facilities provided easy access for those with mobility needs, allowing for a relaxing experience without any barriers.” view full review

Kids' Paradise

“The children's activities were good! The gingerbread house decorating was a hit for my kids, creating a nice family experience.” view full review

Cozy and Inviting

“My room offered an amazing atrium view, giving us a bright and cheerful atmosphere during our stay.” view full review

Refreshing Pool

“The indoor pool was perfect for family fun, with a warm temperature and plenty of space for everyone to enjoy.” view full review

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Water sports
Bowling
Billiard tables
Darts
Yoga class

Services

Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Full body massage

Room features

Paid Wi-Fi in rooms
Air conditioning
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

201 Waterfront Street, National Harbor, Maryland, United States, 20745

Map view

201 Waterfront Street, National Harbor, Maryland, United States, 20745

City landmarks

Art Centre

Torpedo Factory Art Center

2.0 mi

701 National Harbor Blvd.

Air Force One Experience

3000 ft

Lighthouse

Jones Point Lighthouse

1.4 mi

Alexandria

Old Town

2.1 mi

6901 Oxon Hill Rd

Oxon Hill Manor

1.2 mi

Spa Centre

MGM National Harbor

1.0 mi

Museum

Stabler-Leadbeater Apothecary Museum

2.1 mi

121 N Fairfax St

Carlyle House

2.1 mi

Alexandria

Old Town Waterfront

2.0 mi

100 Heritage Cove Road

Potomac River Waterfront Park

4800 ft

Park

Fort Foote Park

4.6 mi

6800 Oxon Hill Road

Tanger Outlets National Harbor

1.2 mi

Public Building

Alexandria City Hall

2.2 mi

Church

Old Presbyterian Meeting House

2.0 mi

Bridge

Woodrow Wilson Memorial Bridge

1.2 mi

Park

Jones Point Park

1.6 mi

137 National Plaza

The Carousel at National Harbor

1.3 mi

Park

Waterfront Park

1.9 mi

Appomattox Statue

2.1 mi

Church

Basilica of Saint Mary

2.0 mi

Museum

The Lyceum

2.3 mi

Museum

Gadsby's Tavern Museum

2.2 mi

Gallery

AthenaeumNVFAA

2.0 mi

Park

Windmill Hill Park

1.8 mi

Nearby

Museum

National Children's Museum

2000 ft

Marina

Harborfront Area

1600 ft

116 Waterfront St

The Capital Wheel

1400 ft

Art object

The Awakening Sculpture

1600 ft

Gallery

Art Whino

900 ft

Marina

National Harbor Marina

1900 ft

Restaurants

Pienza Marketplace

200 ft

201 Waterfront St

Public House

600 ft

199 Fleet St

Succotash

800 ft

186 Waterfront St

The Coffee Bean

600 ft

201 Waterfront St

Brother Jimmy's BBQ

800 ft

177 Fleet St

The Brass Tap

900 ft

164 Fleet St Oxon Hill

The Irish Whisper

900 ft

177 Fleet St

Nando's

1100 ft

191 American Way

Reviews and Ratings <br />

Feedback from previous guests about their experience.

70%

loved the resort and would return for another relaxing stay

Beautiful atrium area

Spacious indoor pool

Unexpected additional fees

Noisy vending area

7.0/10

Very good

Rooms

6.8

Location

8.6

Service

6.0

Dining

6.4

4/5 based on 5720 reviews

#6 of 6 hotels in National Harbor based on Tripadvisor

Sebastian

United Kingdom, February 2025

8.2/10

The Gaylord National Resort Hotel truly impressed me with its stunning atrium area and spacious rooms. The staff was incredibly helpful, ensuring a smooth check-in and offering assistance when needed. However, I was disappointed by the unexpected additional fees that significantly increased my total cost and the confusion regarding my room reservation. Overall, it provides a great family-friendly experience, but be cautious about hidden charges.

Rooms

8.0

I found the rooms to be spacious and comfortable, equipped with a nice layout and modern amenities. However, my room was next to a noisy vending area that disturbed my sleep at night.

Service

7.0

The customer service was excellent, especially with Shannon's friendly help during check-in and room transfer. I did experience some knowledge gaps among the staff about hotel policies.

Location

9.0

The hotel's location on the waterfront of National Harbor is fantastic, with easy access to various dining and shopping options within walking distance.

Dining

8.0

I enjoyed the breakfast options that offered a good variety, and the food was definitely delicious.

Facilities

9.0

The indoor pool was spacious and well-maintained, providing a great place for relaxation and fun with the family.

Beautiful atrium area

Unexpected additional fees

Penelope

United Kingdom, January 2025

6.2/10

My stay at the Gaylord was a mixed bag. While the atrium was beautiful and created a serene atmosphere, the overall experience was marred by service issues and dining challenges. The room was clean but did not meet my expectations in terms of comfort and amenities. Additionally, the prices were on the steep side for what was offered, especially during busy periods like conferences.

Rooms

6.0

The room I stayed in was clean but had a dated feel. I booked with the Christmas on the Potomac package and expected some extra benefits, but the room view was disappointing, facing air conditioning units.

Service

5.0

Service left much to be desired. Staff often seemed overwhelmed or uninterested, leading to delays in assistance and a lack of promptness in addressing concerns. It felt like they were struggling to keep up with the demand during peak times.

Location

9.0

The location is undoubtedly a highlight, situated right on the waterfront of the National Harbor. This lovely area is filled with charming shops and dining options, all within easy walking distance.

Dining

5.0

Dining experiences were hit or miss. The food quality was often lacking, and the prices were steep, making it difficult to justify eating on-site regularly when there were better options nearby.

Facilities

6.0

The facilities were adequate but not ideal for the number of guests present. The gym had equipment that was out of order, and the pools were often crowded.

Joshua

United Kingdom, January 2025

6.2/10

The Gaylord National is a massive resort with impressive facilities, particularly the stunning atrium and various entertainment options. However, my experience was marred by frustrating service issues and some maintenance problems in the room, which detracted from an otherwise beautiful stay. While the amenities are extensive, I felt that the service did not live up to the hotel’s luxurious branding.

Rooms

6.0

The room was clean, but I had issues with the air conditioning, which didn’t work effectively, making the room uncomfortably warm.

Service

5.0

Service was pretty disorganized during my stay. I faced significant delays at check-in and other service issues, which were disappointing.

Location

7.0

The hotel has a unique location across the river from DC, creating a self-contained resort atmosphere but isolating it from the city’s attractions.

Dining

6.0

I found the dining options varied, and while some meals were enjoyable, the pricing felt a bit steep for what was offered.

Facilities

7.0

The facilities are impressive and include a spacious pool area and various entertainment options; however, some utilities were poorly maintained, which was a letdown.

Justin

United Kingdom, September 2024

8.0/10

Our stay at the Gaylord was memorable and full of exciting activities, especially with the ICE! experience. The convenience of the hotel’s location near the National Harbor allowed us to explore charming restaurants and shops easily. While the rooms were spacious and clean, they could use a touch of modernity. Service was mostly great, although it felt a bit hectic during peak times, especially on the busy cheerleader competition weekend. Overall, it’s a perfect place for families looking for entertainment and relaxation.

Rooms

8.0

The rooms were spacious, clean, and comfortable, but seemed a bit dated.

Service

7.0

Service was generally friendly, though it could be overwhelming during busy times.

Location

9.0

The hotel is well-placed near the waterfront and a variety of dining options within walking distance.

Dining

7.0

Dining options were good but on the pricey side, especially during peak hours.

Facilities

9.0

The facilities, including the pool, were well-maintained and pleasant to use.

Mia

United Kingdom, September 2024

6.8/10

I was excited to stay at this resort, drawn in by its grand atmosphere and beautiful atrium area. While I enjoyed the comfortable beds and the variety of activities offered, my experience was mixed due to some service inconsistencies and a lack of dining options. The location is fantastic for exploring the National Harbor, but the dining prices can be a bit steep, especially if you want a family-friendly option.

Rooms

6.0

The room was well-appointed and comfortable, but it lacked privacy due to its location near public windows and hallways.

Service

6.0

Service was a mixed bag; I had a great experience during check-in, but other interactions felt impersonal and slow.

Location

9.0

The hotel is ideally located for exploring the National Harbor, offering easy access to various attractions and activities.

Dining

6.0

The dining options on-site were somewhat limited, and I found the pricing at some restaurants to be on the higher side.